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Frequently Asked Questions

🧪 PRODUCT QUESTIONS

What is Hydro Power?
Hydro Power is the #1 sports nutrition brand for motocross, off-road, and endurance athletes. We make performance-driven formulas for hydration, energy, and recovery.

What’s the difference between Endurance Fuel, Ignite, and Recovery Mix?

What’s in it and why?

  • Electrolytes to prevent cramps

  • Carbs for long-lasting energy

  • Vitamins to reduce fatigue

  • Optional caffeine in Ignite for focus

Are your products gluten-free or vegan?

  • Endurance Fuel & Ignite: gluten-free, vegan

  • Recovery Mix: contains whey (dairy)


🥤 HOW TO USE

When should I take each product?

  • Endurance Fuel: 30 min before and during your ride (1 scoop + 16oz of water cover 30mins of training/racing

  • Ignite: 20 min before training/racing

  • Recovery Mix: Within 30 min after training/racing

Can I mix products together?
Yep — stack them based on your ride. Example: Ignite + Endurance Fuel during the ride, Recovery Mix after.

How much water should I use?

  • Endurance Fuel: 16–20 oz cold water

  • Ignite: 8-10 oz

  • Recovery Mix: 8-10oz, shake hard and let settle


🚚 SHIPPING + RETURNS

How long does shipping take?
We ship fast — 1–2 business days to fulfill, 2–5 days to arrive.

Do you ship internationally?
Not yet. U.S. only for now.

What if something’s wrong with my order?
Email us at support@drinkhydropower.com — we’ll make it right.

What’s your return policy?
We offer a 30-day performance guarantee. If you’re not satisfied, we’ll refund you.


🔁 SUBSCRIPTION QUESTIONS

How do I manage my subscription?
You can skip a delivery, change flavors, or cancel anytime via your portal:
👉 Manage Subscription


📦 ORDER + ACCOUNT HELP

Where’s my order?
Use this link to track your shipment:
👉 Track My Order

Didn’t get a confirmation email?
Check spam, or email us to confirm.

Made a mistake in your order?
Email support ASAP — we’ll update it before it ships.


❓ OTHER QUESTIONS

How do I get sponsored?
Apply here: Sponsorship Program

Are you in stores?
Not yet — we’re available online only.

Where are you based?
We’re proudly based in the Minnesota, U.S.A.

How it works

Rack Up Points. Score Big.

Ways to earn

More Points = More Perks. Start Stacking by Completing Missions!

Ways to redeem

Spending your hard-earned points is easy. Simply apply your points for a discount at checkout.